Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for women's and children's clothes without notifying all users about the change.
Online Platforms Response
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification than originally posted because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Updates
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update to its shipping options following member complaints.
